| Editorial team
The hotel industry is under pressure: the shortage of skilled workers is worsening, staff turnover remains high and expectations of employers are higher than ever. Vivien Schulter tackles precisely this area of tension with “Positive Leadership saves the hotel industry” – and delivers a long overdue manifesto for a new leadership culture in the industry.
What makes this book so special? It goes far beyond mere theories. Schulter shows that modern leadership is not just about numbers, rosters and hierarchies, but about real human relationships. She makes it clear that appreciation is not just an empty phrase, but a business model. And she backs this up with tangible, immediately implementable strategies that hotel businesses of all sizes can use.
Info:
Storylution Verlag
ISBN 978-3-7115-7288-2
76 pages
I was particularly impressed by the focus on individual strengths: instead of forcing employees into rigid roles, Schulter advocates recognizing and promoting talent and thus creating long-term relationships. An approach that not only ensures better employee satisfaction, but is also directly reflected in the guest experience.
This book is a must-read for anyone with responsibility in the hotel industry – from small family businesses to large hotel chains. It is practical, inspiring and shows impressively that change is not only possible, but also economically smart.
A game changer for managers in the hotel industry. Anyone who wants to help shape the future of the industry should read this book!
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The hotel industry is under pressure: the shortage of skilled workers is worsening, staff turnover remains high and expectations of employers are higher than ever. Vivien Schulter tackles precisely this area of tension with “Positive Leadership saves the hotel industry” – and delivers a long overdue manifesto for a new leadership culture in the industry.
What makes this book so special? It goes far beyond mere theories. Schulter shows that modern leadership is not just about numbers, rosters and hierarchies, but about real human relationships. She makes it clear that appreciation is not just an empty phrase, but a business model. And she backs this up with tangible, immediately implementable strategies that hotel businesses of all sizes can use.
Info:
Storylution Verlag
ISBN 978-3-7115-7288-2
76 pages