| Editorial team
A shitstorm, a mishap, a cyberattack—and suddenly everything is under scrutiny. In a world where social media sets the pace and the public expects immediate answers, communication determines whether you gain or lose trust.
This practical guide impressively demonstrates why silence is no longer an option and how companies can remain credible even under intense pressure. With real-life case studies, clear strategies, and a look behind the scenes of modern crisis communication, Marco Cortesi and Stefan Häseli provide an indispensable guide for anyone who needs to take a stand in critical moments. A book that proves good communication can turn crises into opportunities.
INFO
Practical Guide to Crisis Communication
Authors: Marco Cortesi & Stefan Häseli
Publication date: March 2025
With the new CO:LAB chef’s dress from WEITBLICK, WEITBLICK GmbH & Co. KG is bringing a genuine innovation to the market. For the first time, a professional chef’s dress has been developed specifically for women working in kitchens, service, hospitality and the hotel industry. The clear focus is on functionality, freedom of movement and modern design. In doing so, the company is sending a clear signal for greater appreciation, diversity and contemporary workwear in an industry that is increasingly shaped by women.
India’s middle class is growing, travelling, trying new things – and demanding international standards in gastronomy and lifestyle at home too. This is where Chrome Hospitality from Mumbai comes in: the ambience, branding, service culture and the standard of food and drink in its restaurants, bars and hotels combine quality with personality. The company started out as an agency for school parties. We trace its success story.
A shitstorm, a mishap, a cyberattack—and suddenly everything is under scrutiny. In a world where social media sets the pace and the public expects immediate answers, communication determines whether you gain or lose trust.
This practical guide impressively demonstrates why silence is no longer an option and how companies can remain credible even under intense pressure. With real-life case studies, clear strategies, and a look behind the scenes of modern crisis communication, Marco Cortesi and Stefan Häseli provide an indispensable guide for anyone who needs to take a stand in critical moments. A book that proves good communication can turn crises into opportunities.
INFO
Practical Guide to Crisis Communication
Authors: Marco Cortesi & Stefan Häseli
Publication date: March 2025