
Let’s start with a little communication test. No rankings. At most, with the question: How well do we actually listen, or how precisely do we express ourselves?
What does this mean:
“It’s fine.” (Genuine calmness – or a veiled “Actually, not at all?”)
“Just let me know.” (Meant casually – or polite disinterest?)
“I’ve got a lot on my plate right now.” (Honest overwhelm – or a gentle way of setting boundaries?)
“That was interesting.” (Curiosity – or a diplomatic backhanded compliment?)
“That works for me.” (Agreement – or a silent concession?)
“Everything okay with you?” (A casual, passing phrase – or genuine concern?)
“No stress.” (Meant to be relaxed – or passive-aggressive: “It’s too late now anyway?”)
“It’s okay.” (Reconciliation – or the end of a conversation that never really began?)
Without context, such phrases are often hard to interpret. Voice, facial expressions, and the situation definitely provide valuable clues. But one thing is certain: everyday communication is a minefield full of nuances. And that’s exactly where misunderstandings arise.
No, not because of the misunderstandings. Rather: May is a month for relationships. Relationships rarely show themselves only in the big conversations. They reveal themselves in the little moments in between. In the message that might come across as colder than intended. In the “It’s okay”, that actually isn’t okay. In the “We’ll talk later” that then fizzles out in the daily grind. Or in warmer moments, like a lingering glance at a street café. A spontaneous invitation after work: “Want to come along?” A “We really should…” that actually gets followed through this time
Maybe that’s exactly this month’s invitation: to listen more closely. Not just to what is said. But to what resonates beneath the surface. And perhaps to speak more carefully as well. Not just to blurt out whatever comes to mind. But to say what is truly meant.
Because: Communication is relationship. And May reminds us to nurture these relationships carefully and consciously, down to the smallest detail, in our everyday lives.
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At the Jeunes Restaurateurs Austria Service Day 2026 at Genussgut Krispel in Styria’s Vulkanland, the focus was on team spirit, leadership and the future of the hospitality industry. With inspiring insights from Viktoria Schnaderbeck, practical workshops and high-calibre discussions, JRE impressively demonstrated why strong teams are the decisive factor for success in the hospitality and hotel sectors today.
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Let’s start with a little communication test. No rankings. At most, with the question: How well do we actually listen, or how precisely do we express ourselves?