
It’s approaching. The first workday of the new year. For most people, this year it will be January 5. This day is quite special in terms of communication. A little small talk will do the trick: “Did you have a good start to the new year?” is the diplomatic, classic, and possibly meaningful question to ask. Provided you mean the question seriously. If you ask a question, you must also be genuinely interested in the answer.
After all, hardly anyone wants to hear at 7 a.m. how productive the new year is starting to be. Anyone who says things like “I've already dealt with 42 emails” before the 9 a.m. break on January 5 is making themselves look suspicious in terms of communication.
The most important communication skill on January 5 is therefore listening. A question about the experiences recounted, a nod, a “Yes, I felt the same way” – that's often all it takes. Provided – see above – that you mean it seriously and are fully present. Especially now, the rule is: relationships first – performance comes later. January 5 is not a starting signal, but a cautious warm-up. Those who understand this will start the year in a more relaxed manner. When telling stories, remember: less is more. Detailed vacation reports, demonstrative high motivation, or all the details of the Christmas menu, including the more or less constructive feedback from the guests there, are not really of interest to everyone in detail.
And then there's the much-discussed bonus question: how long can you wish someone a “Happy New Year”? In terms of an unwritten advice checklist: there are no official rules, only social conventions. The decisive factors are timing, frequency, and relationship.
Practical rules of thumb to take away:
And so, from the bottom of my heart: here's to reading each other again this year, and I wish all readers all the best, wonderful moments, and, of course, more valuable texts.
Stefan Häseli is a communications professional, presenter, radio host, and business comedian. As a long-standing executive and CEO, he knows the mechanisms of business, media, and organizations from his own experience. In his writing, he combines sound analysis with pointed humor—clear, precise, and always with an eye on what's happening between the lines. He writes a column for Genusspunkt, offering insights into his world once a month.
Price has long been more than just the result of a calculation. It is a signal. For attitude, for standards, for credibility. Guests read prices as a silent message about what a business stands for and how consistently it lives up to its promise of quality. Today, guests no longer pay for the cheapest option, but for the most harmonious one. For an offer where price, product, and atmosphere form a coherent whole.
Vienna has many bars. But only a few places that truly create their own world. Salon Paradise is exactly that: not a nightclub, but a state of mind. A dimly lit basement bar where conversations become deeper, drinks taste clearer, and music doesn’t accompany, but leads. After the summer break, Vienna’s most iconic underground bar returns to The Hoxton, Vienna on November 22—with a new tempo, a new sound, and a sharpened attitude. The rebellious soul remains, but it now beats with greater focus.
“The E-Food Book” by Matthias Schu is not light reading – but it is extremely relevant to everyday practice. It analyzes the changes in food retail based on facts and with a view to strategic opportunities.
Particularly valuable are the international best practice examples that show how digital food concepts are being rethought worldwide. At the same time, the book offers many tools and ideas for implementation in your own business – whether it’s a farm shop, food retail or wholesale.
INFO:
The E-Food Book – Markets, Players, Strategies
Author: Prof. Dr. Matthias Schu
Publisher: Deutscher Fachverlag GmbH
420 pages, paperback, 170 × 240 mm
ISBN: 978-3-86641-358-0
Price: €42.00
It’s approaching. The first workday of the new year. For most people, this year it will be January 5. This day is quite special in terms of communication. A little small talk will do the trick: “Did you have a good start to the new year?” is the diplomatic, classic, and possibly meaningful question to ask. Provided you mean the question seriously. If you ask a question, you must also be genuinely interested in the answer.