
It’s approaching. The first workday of the new year. For most people, this year it will be January 5. This day is quite special in terms of communication. A little small talk will do the trick: “Did you have a good start to the new year?” is the diplomatic, classic, and possibly meaningful question to ask. Provided you mean the question seriously. If you ask a question, you must also be genuinely interested in the answer.
After all, hardly anyone wants to hear at 7 a.m. how productive the new year is starting to be. Anyone who says things like “I've already dealt with 42 emails” before the 9 a.m. break on January 5 is making themselves look suspicious in terms of communication.
The most important communication skill on January 5 is therefore listening. A question about the experiences recounted, a nod, a “Yes, I felt the same way” – that's often all it takes. Provided – see above – that you mean it seriously and are fully present. Especially now, the rule is: relationships first – performance comes later. January 5 is not a starting signal, but a cautious warm-up. Those who understand this will start the year in a more relaxed manner. When telling stories, remember: less is more. Detailed vacation reports, demonstrative high motivation, or all the details of the Christmas menu, including the more or less constructive feedback from the guests there, are not really of interest to everyone in detail.
And then there's the much-discussed bonus question: how long can you wish someone a “Happy New Year”? In terms of an unwritten advice checklist: there are no official rules, only social conventions. The decisive factors are timing, frequency, and relationship.
Practical rules of thumb to take away:
And so, from the bottom of my heart: here's to reading each other again this year, and I wish all readers all the best, wonderful moments, and, of course, more valuable texts.
Stefan Häseli is a communications professional, presenter, radio host, and business comedian. As a long-standing executive and CEO, he knows the mechanisms of business, media, and organizations from his own experience. In his writing, he combines sound analysis with pointed humor—clear, precise, and always with an eye on what's happening between the lines. He writes a column for Genusspunkt, offering insights into his world once a month.
“The E-Food Book” by Matthias Schu is not light reading – but it is extremely relevant to everyday practice. It analyzes the changes in food retail based on facts and with a view to strategic opportunities.
Particularly valuable are the international best practice examples that show how digital food concepts are being rethought worldwide. At the same time, the book offers many tools and ideas for implementation in your own business – whether it’s a farm shop, food retail or wholesale.
INFO:
The E-Food Book – Markets, Players, Strategies
Author: Prof. Dr. Matthias Schu
Publisher: Deutscher Fachverlag GmbH
420 pages, paperback, 170 × 240 mm
ISBN: 978-3-86641-358-0
Price: €42.00
Tradition meets trend: British tea time is experiencing a stylish renaissance in hotels, cafés, and upscale restaurants. What was once reserved for the British aristocracy is now being reimagined with elegant tiered trays, international tea varieties, and a thirst for knowledge about blends, brewing times, and rituals. A look at new concepts, old customs, and the future of tea—including insights from the Academy.
Jules Winnfield runs a vegetarian cocktail bistro in Berlin, which has been awarded a Michelin star since 2023, two cooking class and event spaces, and a focacceria. The growing universe surrounding his “Bonvivant” is based on sustainability and teamwork – and shows that gourmet gastronomy can also be done differently. A portrait.
It’s approaching. The first workday of the new year. For most people, this year it will be January 5. This day is quite special in terms of communication. A little small talk will do the trick: “Did you have a good start to the new year?” is the diplomatic, classic, and possibly meaningful question to ask. Provided you mean the question seriously. If you ask a question, you must also be genuinely interested in the answer.