Sustainability to go

How hotels, brands and initiatives are bringing the green shift to life
Photo provided
Photo provided
Alexandra Gorsche © Conny Leitgeb Photography
9. June 2025 | 
Alexandra Gorsche
9. June 2025
|
Alexandra Gorsche

From soap in a paper bag to protecting the marine environment: sustainability in the hotel industry is no longer just about organic certificates or reusable drinking straws. Rather, it is clever ideas that are suitable for everyday use, innovative products and genuine commitment that make the difference. This article brings together inspiring examples from the field – and shows how sustainability can become a tangible attitude.

1. green choice in the hotel room: the Kaiserhof Vienna shows the way

Anyone staying at the Kaiserhof Hotel in Vienna quickly realizes that they think beyond wasting resources. A simple but effective idea: there is a small paper bag in the bathroom with the inscription “Take your soap with you!” - an invitation to reuse instead of a throwaway mentality. Even smarter: those who forgo daily room service and fresh towels receive a 10% discount at the bar. Sustainability that is rewarded and saves resources at the same time.

2. intelligent chemistry: Ecolab sets new standards with Smartpower

Save water, protect water bodies, reduce CO2 - the Smartpower Clean line from Ecolab shows how next-generation cleaning solutions work. The new dishwashing products are 100% free of chlorine, EDTA, phosphate and phosphonate and carry the Nordic Swan ecolabel. Thanks to their block form and smart dosing, they reduce packaging waste by up to 95% and cut CO2 emissions during transportation by 70%. The result: brilliant wash results - sustainable and economical at the same time.

3. longevity instead of electronic waste: how Jura is challenging the throwaway society

With its fully automatic coffee machines, Jura focuses on longevity instead of planned wear and tear. The machines can be cleaned and maintained at the touch of a button - without any manual unscrewing. At the heart of the sustainability concept is the new Claris water filter made from 100% bio-based plastic. Produced from tall oil, a by-product of wood processing, its life cycle begins with a negative CO2 balance. This makes sustainability a matter of course in everyday life.

4. species protection in action: turtle conservation at Six Senses Con Dao

The Vietnamese resort Six Senses Con Dao impressively demonstrates how deeply sustainability can go. With the “Let's Get Cracking” hatchery, the resort protects endangered sea turtles, supervises nesting and rearing phases and enables regular releases into the wild. Over 29,000 baby turtles have been released since 2018. The project is not only a successful model for species conservation, but also an emotional educational experience for guests - including “Turtle Talks” and live hatchlings.

5. oceans in focus: Novotel & WWF protect the seas

As an official partner of the WWF, Novotel is committed to consistent marine protection. As part of the Sustainable Seafood Principles, 350 endangered fish species are excluded and fish and seafood are only purchased from certified sources. A global “Plant Forward” initiative is running in parallel, with the aim of making at least 25% of all menus plant-based by 2026. Interactive games for children, educational formats for employees and specific conservation projects in the Mediterranean region make the strategy tangible - and ecologically effective.

Our conclusion for the future: sustainability starts with ideas that can be implemented and have an impact

Whether in the hotel industry, housekeeping or the kitchen - if you want to take responsibility for the planet, you don't have to stop at the vision. It is the concrete details that inspire guests, improve processes and bring about real change. The future is green - and it starts with the next stay, the next coffee, the next touch in the hotel room.

A la table, s'il vous plaît! A la table, s'il vous plaît! A la table, s'il vous plaît! A la table, s'il vous plaît!
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The digital future of hospitality

How voice assistants, smart cleaning, and AI are redefining guest service

From digital voice assistants to AI-supported training, the hotel and restaurant industry is facing a wave of innovation that is rethinking efficiency, sustainability, and the guest experience in equal measure. Four current initiatives show how future technologies are already changing operations today – and what opportunities businesses can derive from them.

Between trust and control

How much should AI be allowed to do on its own?

A new service employee is wanted. The position needs to be filled urgently, time is short – and the application arrives at half past midnight. Not by email, but via WhatsApp. The first questions are answered by an AI-supported chatbot, and the date for the trial period is suggested automatically. Everything runs efficiently, quickly and seemingly without any human intervention.

Such processes are no longer a future scenario, but reality. But this is precisely where the question arises: How much should AI be allowed to decide on its own – and when is human control necessary? A new area of tension is emerging between automation and responsibility, which must be handled with sensitivity, especially in labor-intensive industries such as catering and food production.

Future Food Now

Why menus need to do more

Today’s guests want to be moved, involved, and touched. Anyone who doesn’t understand how street food is being transformed into couture, why Korean BBQ is becoming an experience, and what miso has to do with crossing boundaries is missing out not only on trends, but also on the great potential of the future of gastronomy.

quick & dirty
Hotel Kaiserhof Vienna, photo provided
Sustainability to go

From soap in a paper bag to protecting the marine environment: sustainability in the hotel industry is no longer just about organic certificates or reusable drinking straws. Rather, it is clever ideas that are suitable for everyday use, innovative products and genuine commitment that make the difference. This article brings together inspiring examples from the field – and shows how sustainability can become a tangible attitude.